Bonus Bets' Terms and Conditions — Complete Guide

Bonus Bets is an internationally licensed online gaming platform. These terms and conditions constitute a legal agreement between Bonus Bets and its registered users. By using any Bonus Bets service, you are agreeing to be bound by these terms.

Bonus Bets reserves the right to update these terms at any time. A notice will be posted on the platform and the "Last Updated" date will be revised accordingly. Continued use of Bonus Bets after any changes constitutes acceptance of the updated terms.

• Bonus Bets services are available to users aged 18 and above only.
• Access is not permitted from countries or regions where online gaming is prohibited by law.
• Bonus Bets reserves the right to cancel or suspend any user account if there is evidence of a terms violation.

To register on Bonus Bets, you must meet the eligibility requirements listed below. Providing accurate and truthful information at registration is mandatory. Creating an account with false information is a serious violation of these terms.

• Age Requirement: You must be at least 18 years old at the time of registration. Bonus Bets may request identity documents for age verification at any time.
• One Account: Only one account is permitted per person, household, or device. Creating multiple accounts may result in all accounts being closed and balances forfeited.
• Accurate Information: Your name, date of birth, phone number, and payment details must be accurate. Incorrect information may result in withdrawal requests being declined.
• Password Protection: You are responsible for keeping your account password confidential. Allowing anyone else to access your account is strictly prohibited.

Bonus Bets offers a range of bonuses and promotions — welcome bonuses, deposit match bonuses, free spins, cashback, and VIP rewards. Each bonus comes with its own terms, which you should read carefully before claiming.

Wagering Requirement: Bonus funds cannot be withdrawn directly. After receiving a bonus, you must wager the total amount a set number of times (typically 30x–45x). For example, a 30x wagering requirement on a BDT 1,000 bonus means you must place BDT 30,000 in total bets.

• Bonuses are typically available to claim within a window of 7 to 30 days.
• A second bonus cannot be activated while another is still active, until the conditions of the first have been met.
• Certain games may be excluded from bonus play — this will be noted in each offer's description.
• Bonus Bets reserves the right to void bonuses and any associated winnings in cases of suspected bonus abuse.
• Wagering requirements may also apply to winnings from free spins.

Deposits and withdrawals on Bonus Bets are available via bKash, Nagad, and Rocket. All financial transactions are processed through secure, encrypted channels. Bonus Bets does not charge any additional fees on deposits.

• Minimum Deposit: BDT 100.
• Minimum Withdrawal: BDT 500.
• Maximum daily withdrawal: BDT 100,000 (may be higher for VIP members).
• Processing Time: Usually 5–10 minutes; up to 24 hours if KYC verification is pending.
• Your withdrawal method must match your deposit method — you can only withdraw funds through the same method used to deposit.
• A withdrawal request can be cancelled within 24 hours of submission.

All games on Bonus Bets are sourced from world-class providers such as Evolution Gaming, Pragmatic Play, and NetEnt. These games use a certified Random Number Generator (RNG), ensuring every round's outcome is completely unbiased.

• RTP (Return to Player) information for Bonus Bets games is available on the respective game page.
• If a round is incomplete due to a technical error or disconnection, Bonus Bets will refund the wagered amount.
• Any winnings obtained by exploiting bugs or glitches in the software will be considered void.
• In Bonus Bets live games, the dealer's decision is considered final.
• If you have any concerns about a game outcome, contact our support team — Bonus Bets takes every complaint seriously.

The following activities are strictly prohibited to ensure the fair operation of Bonus Bets and the safety of all users. Involvement in any of these may result in permanent account closure and forfeiture of all balances.

• Multiple Accounts: Opening multiple accounts for the same individual or household.
• Money Laundering: Using online gaming as a vehicle for money laundering.
• Fraud: Making transactions using stolen payment methods or fraudulent information.
• Bonus Abuse: Collecting multiple bonuses by circumventing the terms and conditions.
• Software Hacking: Attempting unauthorized access to the Bonus Bets system.
• Collusion: Colluding with other players to predetermine game outcomes.
• Use of automated bots: Using automation tools or bot software to play games.

Bonus Bets treats the protection of your personal information as its highest priority. Our Privacy Policy These form an integral part of these terms. By registering, you also agree to the Privacy Policy.

• Bonus Bets does not sell your personal information to third parties.
• Your data may be used for service improvement and security purposes.
• All data is secured with SSL encryption.
• You may request deletion of your data at any time; however, certain information may be retained where required by law.

Bonus Bets reserves the right to temporarily suspend or permanently close any account for any reason. In most cases, users are notified in advance and given an opportunity to respond.

• Voluntary Closure: If you wish to close your account yourself, please contact the support team.
• Self-Exclusion: You can lock your account for a set period to help avoid addictive behavior.
• Closed by Bonus Bets: If there is evidence of a terms violation, your account may be closed without prior notice.
• If you have a valid balance, you will generally be given the opportunity to withdraw before your account is closed. However, this may not apply in cases where the terms and conditions have been violated.

Bonus Bets believes gaming should be a source of fun — not stress. We care about the mental and financial wellbeing of all our players. That's why Bonus Bets provides a set of tools to support responsible gaming.

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Session Limit: Set a limit on how long you play in a single session.
• Loss Limit: Your session will automatically end once you reach a specified loss amount.
• Cooldown Period: Take a temporary break of 24 hours to 30 days.
• Self-Exclusion: For long-term protection, keep your account closed for anywhere between 6 months and 5 years.

Any dispute between Bonus Bets and a user is first handled through direct resolution. Complaints submitted to the support team typically receive an initial response within 72 hours.

• The first step in any dispute is to submit a written complaint to Bonus Bets customer support.
• If you are not satisfied with a Bonus Bets decision, you may appeal to the international gaming commission.
• These terms are governed by international gaming law.
• In the event of any dispute, recorded data from Bonus Bets will be used as evidence.

Bonus Bets reserves the right to modify, amend, or revoke these terms and conditions, in whole or in part, at any time. When changes are made:

• The "Last Updated" date at the top of the page will reflect the change.
• Notice of significant changes may be sent via registered email or SMS.
• Continued use of Bonus Bets after any changes takes effect will be considered acceptance of the updated terms.
• If you disagree with the updated terms, you will have the option to close your account and withdraw your balance.

If you have any questions or comments about these terms and conditions, please contact the Bonus Bets support team. Our support staff are available in English 24/7, seven days a week.

• Live Chat: Click the live chat icon on the right side of the Bonus Bets platform.
• Email: [email protected]
• Response time: Instant via live chat; up to 24 hours by email.