Bonus Bets' Privacy Policy —
Your Data, Your Security

Bonus Bets is an internationally licensed online gaming platform that places your privacy above all else. This Privacy Policy applies to the Bonus Bets website, mobile application, and all related services. When you open an account, play games, or use our services, this policy establishes a transparent relationship between you and us.

Bonus Bets believes transparency is the foundation of trust. In this Privacy Policy, we explain clearly — where your data goes, how it is used, and what rights you have. No hidden clauses, no vague language.

This policy has been drawn up in accordance with the GDPR (General Data Protection Regulation) and international gaming law. Continued use of Bonus Bets services will be considered acceptance of this Privacy Policy.

Bonus Bets collects only the information needed to deliver the best gaming experience and keep your account secure. We never collect more than is necessary.

Bonus Bets uses the information it collects solely for specific, legitimate purposes. We never sell your data to third parties or use it for any unauthorized purpose.

• Account Management: Your data is used for registration, login verification, and account security.
• Identity Verification: KYC data is used to prevent fraud and money laundering.
• Payment Processing: Financial information is used to securely process deposits and withdrawals.
• Customer Support: Records of previous interactions are used to resolve your issues faster.
• Personalized Experience: Game recommendations and bonus offers are tailored to your preferences.
• Security Monitoring: Gaming and transaction data is analyzed to detect suspicious activity.
• Legal Obligations: Data required to meet regulatory authority requirements is retained accordingly.
• Responsible Gaming: Signs of excessive gaming are identified and support is provided in a timely manner.

Bonus Bets never shares your information unnecessarily. Your data is not passed to any third party except in the specific circumstances outlined below.

• Payment Processor: Payment gateways such as bKash, Nagad, and Rocket are given only the limited information necessary to process transactions.
• Technology Partners: Trusted technology service providers receive limited technical data necessary to operate the platform.
• Game Provider: Game providers receive only session-level gaming data relevant to the specific games they supply.
• Legal Authorities: Disclosure of information is mandatory in response to a court order or a lawful request from a regulatory authority.
• Anti-Fraud Services: Limited data may be shared with specialist security providers to help prevent fraud.

Bonus Bets uses cookies and similar tracking technologies to keep the website and app running smoothly. Cookies are small text files stored on your device that help improve your experience on future visits.

• Essential Cookies: Essential for maintaining login sessions and verifying security. These cannot be disabled.
• Performance Cookies: Helps identify problem areas on the site. These can be disabled.
• Functionality Cookies: Remembers your language preference and game settings. Keeping these enabled is recommended for the best experience.
• Analytics Cookies: Used to understand user behavior and improve the site. Not personally identifiable.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain Bonus Bets features.

Bonus Bets retains your information only for as long as legally or operationally required. Even after account closure, certain data must be kept for the following reasons:

• Active Accounts: All necessary data is retained for the duration that the account remains active.
• Financial Records: Under international financial regulations, transaction data must be retained for a minimum of 5 years.
• KYC Information: Identity verification documents are retained for 5–7 years as required under anti-money laundering laws.
• Dispute Resolution: Relevant data may be retained for an extended period in connection with any ongoing dispute or legal proceedings.
• Deletion upon expiry of need: Once the retention period expires, Bonus Bets securely deletes your data.

Bonus Bets maintains the highest industry standards to protect your information. Our security infrastructure is continuously updated to keep your data fully safe from cyber threats.

• 256-Bit SSL Encryption: All data transfers are secured with bank-grade encryption.
• Two-Factor Authentication (2FA): An additional layer of security for account login.
• Firewall Protection: Advanced firewalls on our servers prevent unauthorized access.
• Regular Security Audits: Third-party experts conduct regular audits of Bonus Bets systems.
• Restricted Access: Only staff members who require access are permitted to view specific data.
• Data Backup: Regular encrypted backups ensure your data is never lost.

You have full control over your personal data at Bonus Bets. Under GDPR and international privacy laws, you are entitled to the following rights:

• Right of Access: You can request to see what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: In certain cases, you can request that the use of your data be restricted.
• Right to Data Portability: You can receive your data in a commonly used, portable format.
• Right to Object: You may object to your data being used for specific purposes.
• Right to Withdraw Consent: You can withdraw your consent at any time.

To exercise any of these rights, please contact the Bonus Bets support team. We will respond to your request within 30 business days.

Bonus Bets strictly does not provide services to anyone under 18. Our platform is designed exclusively for adults.

• Age is verified at registration and confirmed through the KYC process.
• Any account found to belong to a minor is immediately closed and all associated data is permanently deleted.
• If parents believe their child is using Bonus Bets, please contact our support team immediately.

Bonus Bets may update this Privacy Policy as needed. Changes may be prompted by new legal requirements, technological developments, or updates to our services.

• You will be notified at your registered email address before any significant changes take effect.
• The date of any change will always be displayed at the top of this page.
• Continued use of Bonus Bets after any changes constitutes acceptance of the updated policy.
• Previous versions of the policy are available upon request.

If you have any questions, comments, or concerns about our Privacy Policy, please reach out to our dedicated data protection team. We're always here to help.